Embracing Artificial Intelligence in Hospitality (Half-Day Workshop)

Are you ready to revolutionize the way you approach hotel Sales, Marketing, and Revenue Management? Join the HSMAI Los Angeles Chapter for an insightful Half-Day AI Workshop designed specifically for hospitality professionals seeking to harness the power of Artificial Intelligence to drive business results.

Full Breakfast, Coffee Break & Snacks Included

Who Should Attend?

This program is tailored for:

  • Sales Professionals: Learn how AI can streamline prospecting, personalize pitches, and improve closing rates.
  • Marketing Experts: Discover AI-driven tools to elevate guest experiences, optimize campaigns, and increase ROI.
  • Revenue Managers: Uncover how AI can refine forecasting, pricing strategies, and inventory management.

While the primary focus is on Sales, Marketing, and Revenue Management, General Managers, Operations Staff, and Management Company Executives are encouraged to join and explore how AI can impact every corner of the hotel business.

What to Expect

This workshop will feature:

  • Expert-Led Sessions: Gain insights from industry leaders and AI experts shaping hospitality's future.
  • Interactive Case Studies: Explore real-world applications of AI in hotels, from predictive analytics to dynamic pricing.
  • Hands-On Training: Learn to integrate AI solutions into your daily operations with actionable steps.
  • Networking Opportunities: Connect with peers and thought leaders to share ideas and challenges.

Why Attend?

Artificial Intelligence isn’t just a trend; it’s a game-changer for the hospitality industry. Whether you want to enhance operational efficiency, improve guest satisfaction, or increase profitability, this workshop will equip you with the knowledge and tools to stay ahead of the curve.

About HSMAI Los Angeles

HSMAI Los Angeles is dedicated to advancing the knowledge and expertise of sales, marketing, and revenue management professionals in the hospitality industry. We empower professionals to thrive in a competitive landscape through education, networking, and collaboration.

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Agenda Highlights

6:30 - 7:30 AM
Vendor Setup in Showcase Area

  • Vendors set up at designated tables in the foyer outside the main session room.

7:30 - 8:30 AM
Full Breakfast Buffet, Networking, and Vendor Showcase

  • Enjoy a full breakfast buffet and connect with peers while exploring vendor offerings.

8:30 - 9:30 AM
Main Session: Opening and Keynote Presentation

  • Welcome remarks by chapter leadership.
  • Keynote or panel discussion focusing on AI's impact on Sales, Marketing, and Revenue Management.
  • Audience Q&A session.

9:30 - 9:45 AM
Transition to Breakout Rooms

  • Based on their interests, attendees move to one of three breakout sessions: Sales, Marketing, or Revenue Management.

9:45 - 10:45 AM
Concurrent Breakout Sessions

  • Sales: AI for lead generation and CRM optimization.
  • Marketing: Personalization, targeting, and social media strategies using AI.
  • Revenue Management: Dynamic pricing and forecasting with AI tools.

10:45 - 11:15 AM
Networking Coffee Break and Vendor Showcase

  • Enjoy coffee, tea, and light snacks while connecting with attendees and visiting vendor tables.

11:15 - 11:45 AM
Wrap-Up in Main Session Room

  • Recap of key takeaways from the breakout sessions.
  • Closing remarks by chapter leadership.

11:45 AM - 12:30 PM
Post-Program Networking and Vendor Showcase

  • Optional networking time with peers and vendors in the showcase area.

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Want to Become a Sponsor?

See the Sponsor Opportunities Here.

Keynote Speaker and Presenter

Hakim Malik, Ph.D. – AI Innovator & Business Transformation Expert

With over 30 years of experience, Dr. Hakim Malik has dedicated his career to revolutionizing the way organizations operate by integrating cutting-edge AI systems with human-centered processes. As an author, educator, and consultant, Dr. Malik has worked with Fortune 500 companies to design and implement AI-driven solutions that transform business operations and empower professionals to thrive in their roles.

Dr. Malik’s patented AI-assisted systems, developed and refined over two decades, are designed to streamline workflows, enhance collaboration, and refocus attention on what truly matters—delivering value and achieving meaningful results. With a deep background in both biomedical and digital product development, he has led cross-functional teams in successfully launching and scaling innovative solutions in both academia and private industry.

A passionate advocate for using technology to create smarter, more efficient workplaces, Dr. Malik’s mission is to help organizations unlock the full potential of AI to drive productivity, improve work-life balance, and foster cohesive, high-performing teams. His expertise lies in blending people, processes, and tools into seamless systems that create lasting impact.

Keynote Speaker and Presenter

Hakim Malik, Ph.D. – AI Innovator & Business Transformation Expert

With over 30 years of experience, Dr. Hakim Malik has dedicated his career to revolutionizing the way organizations operate by integrating cutting-edge AI systems with human-centered processes. As an author, educator, and consultant, Dr. Malik has worked with Fortune 500 companies to design and implement AI-driven solutions that transform business operations and empower professionals to thrive in their roles.

Dr. Malik’s patented AI-assisted systems, developed and refined over two decades, are designed to streamline workflows, enhance collaboration, and refocus attention on what truly matters—delivering value and achieving meaningful results. With a deep background in both biomedical and digital product development, he has led cross-functional teams in successfully launching and scaling innovative solutions in both academia and private industry.

A passionate advocate for using technology to create smarter, more efficient workplaces, Dr. Malik’s mission is to help organizations unlock the full potential of AI to drive productivity, improve work-life balance, and foster cohesive, high-performing teams. His expertise lies in blending people, processes, and tools into seamless systems that create lasting impact.

Videos

Rising Star:
Unsung Hero:
Beyond the Call of Duty:
Lifetime Achievement:
General Manager of the Year:
Date:
March 19, 2025
Time:
7:30 am
-
12:30 pm
Venue:
Sheraton Gateway Hotel LAX
Address:
6101 W Century Blvd, Los Angeles, CA 90045
Parking:
TBA
Cost
Early Bird
Expires
3/7/25
Regular
After
3/7/25
Members
$
150
$
170
Non-Members
$
175
$
195
Students
$
$
Tables
$
$
RSVP