The Hotel of the Year Award is given to the hotel that has set a benchmark for excellence in guest services and operations. This hotel is an industry leader in creating memorable stays for hotel guests and positively impacts the local community.vote
The General Manager of the Year Award is given to the individual who has demonstrated exceptional leadership skills and professionalism in multiple areas from training staff to exceeding guest expectations. This person shapes the hotel’s corporate culture while continuing to maintain hotel profitability and act as a role model for the rest of the industry.vote
The Management Company Award is given to the hotels operator that has excelled in delivering exceptional management services in operations, accounting, HR and marketing while driving gross revenue to ownership groups.vote
The Rising Star Award is given to the individual who has been in the hospitality industry for less than two years, but has demonstrated the potential to become a pivotal figure in the hotel community.vote
The Unsung Hero Award is given to the individual who has been dedicated to enhancing guest experiences at their hotel. This person is focused on improving customer service through professionalism and commitment to hospitality.
The Beyond the Call of Duty award is given to the individual who demonstrates the willingness to go above and beyond their required expectations. This person creates unforgettable positive experiences for hotel guests or colleagues.
The Lifetime Achievement Award is given to the individual (non-manager, department manager, or executive) who has proven dedication and commitment to the industry for over 10 years.
The Best New Hotel Award is given to the property that has excelled in delivering exceptional customer service during its first year of operation.vote
The Best Hotel Sales Team Award is given to the team that goes above and beyond to network with industry professional, execute strategic sales plans and maximize revenue in the competitive market.vote
The Best Food & Beverage team has produced outstanding quality of food and beverages, memorable guest services, and has proven itself to be a profitable revenue for the hotel.vote
The Best Revenue Manager Award is given to the individual who has most successfully achieved revenue goals and utilized strategies to maximize year over year revenue growth.vote
The Hotel Community Ambassador Award is given to the hotel or a hotel company that has been dedicated to contributing to the hospitality community. The contributions can include volunteering efforts, donating, or giving back through various programs and organization.
The Outstanding Partner to the Industry Award is given to the company who has partnered with hotels to create innovative solutions and provide services that have helped strengthen overall business.