With the growing expectations of guests and the rise in new technologies, it can start to feel overwhelming as a hospitality professional. To stay up on the latest trends and in touch with your guests’ needs, we invite you to attend a panel discussion moderated by Lily Mockerman, CEO at TCRM(Total Customized Revenue Management) led by Tammie Carlisle, Head of Hospitality, US at Milestone, Inc., Craig Carbonniere, VP of Sales at the Guestbook, and Bob Tomoko, VP of Business Development at Clairvoyix on the top 10 hospitality trends for the traveler for 2020. This panel discussion will give you the insight you need to help plan for 2020 and beyond.

During this conference, there will be detailed discussions from key industry leaders, a GDS tune-up workshop, and networking with great food.

During this program, we will review Los Angeles pace year to date and hear from key industry leaders on market and region trends, opportunities, and potential challenges we may face to close out 2020. Our presenters will speak to destination marketing, demand drivers, the global economy, technology, and new supply while offering tips on leveraging analytics and tools to be the most profitable heading into the holiday season.

HSMAI Los Angeles presents the 6th Annual Best of the Best Hotel Awards Gala. Join us at the Taglyan Complex as we honor our hospitality industry. We will kick it off with a fully hosted bar Cocktail Reception and a Silent Auction benefiting our Partner Charity of choice, followed by our Awards Dinner.